All products sold by The Useful Office are digital downloads.
Because digital products are delivered immediately, we do not offer automatic refunds. However, we handle refund requests case by case.
If you experience:
- difficulty accessing a file
- a technical issue with your download
- an accidental duplicate purchase
- another reasonable problem
Please contact us at support@theusefuloffice.com and we’ll do our best to help.
Our goal is to be fair and helpful, not rigid.
Refunds may be declined in cases where:
- the product has been successfully downloaded and accessed
- there are no technical issues
- the request involves misuse or redistribution of content
If you have questions before purchasing, feel free to reach out — we’re happy to clarify.